Home HVAC Contractor | Videos & Testimonials | CT & NY

Customer service is more than a company value at Encon – it’s a way of life. That’s why we are never prouder than when a customer takes time to tell us about their experience working with us. Below are testimonials from residential and commercial customers, as well as videos.

Residential Testimonials

Homeowner in Stamford, CT:
“The entire process has shown the professionalism that Encon has throughout the company. It was truly a pleasure to have Encon handle this major mechanical change over. We would gladly recommend Encon to our friends and neighbors.”
Homeowner in Huntington, CT:
“I just wanted to let you know how much we appreciated the service and support that you and your company provided. Times like that can be unsettling and uncomfortable, and Encon made the short period we were without heat very manageable.”
Homeowner in Southport, CT:
“Jen and Melissa are always on top of things and are great problem solvers and answer-seekers. When they make a commitment, they keep it within the timeframe given.”
Homeowner in Bridgeport, CT:
“If I could rate this experience from 1-10, 10 being the best, I would rate my experience an 11. Please send my thanks and gratitude to all.”
Homeowner in Greenwich, CT:
“I wish more of my colleagues and clothing industry vendors demonstrated (Encon)’s level of technical/functional excellence and customer-centric attitude.”
Homeowner in Stratford, CT:
“I want to take this opportunity to commend you and your organization for the excellence service we have always received. The engineers and technicians who have been to our home are exceptional; prompt, courteous, tidy and efficient. In a word, professional.”
Homeowner in Sandy Hook, CT:
“The technician shoveled [snow that was 20" deep] from the road to my home as the work crew had not gotten to my condo yet. I have never seen such customer service and the young man still had a smile on his face.”
Homeowner in Stratford, CT:
“Service technician came back same night to make sure he had properly installed water heater. He was worried he had forgotten to do something – but he had done it right.”
Homeowner in Redding, CT:
“Matt went above and beyond helping us understand how our system works and getting it working properly for us.”
Homeowner in Weston, CT:
“Jeff is the best! Always knowledgeable, professional, courteous ‐ bends over backward to do all he can to make Encon customers happy.”
Homeowner in Trumbull, CT:
“Tehnician was great. Came to us at 4 on a Friday and our furnace meter neeeded to be replaced. He went back to Norwalk and got the part and returned to put it in. We got our heat back on at 8PM.”

Commercial Testimonials

Architect in Greenwich, CT:
“Coming out to make the improvement in our system is sincerely appreciated and a true demonstration of Encon’s dedication to excellence. I look forward to working with you on future projects.”
Controller, Capital Management Firm in Stamford, CT
“These guys were great, very professional, responsive and I really appreciate the follow-up.”
Facility Engineering Manager, Hedge Fund in Westport, CT
“I am the lead Facility Engineer and am on the front lines of all of our HVAC issues. I have been working with Encon over the past 2 ½ years. Encon has been nothing short of excellent responding to our needs. With the number of HVAC units we have in our facilities, and the type of business we are in, it is very important that our environmental needs be met. Encon has done this very well and I am happy to recommend them.”

Videos

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Indoor Comfort & Energy Solutions

Videos & Testimonials